The Certified Hotel Administrator (CHA®) is the most prestigious certification available to a hotel general manager or hospitality executive. Topics covered in this self-paced, online program include, Financial Management, Marketing and Sales, Leadership Management, Human Resources Management, Rooms Management and Food and Beverage Management. Those who earn the CHA® are part of an elite group of hospitality professionals who, by combining education and experience with dedication to the industry, have achieved a high level of expertise. Learn more

Discover effective instructional methods that can energize your teaching and help your students excel. The Certified Hospitality Educator (CHE®) program is the only professional development opportunity designed for post-secondary hospitality educators around the world. The CHE® certification enables you to strengthen students’ critical thinking and motivation to learn, share ideas with your peers, and receive recognition for your teaching abilities from students, colleagues, and the industry. Learn more

Protect your customers by ensuring your employees have the latest food safety knowledge with content specific to your country.

ServSafe® International is based on global food safety standards and can be delivered consistently, regardless of location, language, or culture. Developed by experienced foodservice industry experts and regulatory agency specialists, this ten-chapter course is available in 30 languages, offered in both online and classroom delivery formats, and can be completed in 6 hours on average. Learn more

START (Skills, Tasks, and Results Training) for Individual Positions offers flexible and concise instructions on how to perform key tasks, along with the general hospitality knowledge and soft skills needed to succeed in a front-line position at a lodging property. These six line-level training programs include: Front Desk Representative (CFDR), Guestroom Attendant (CGA), Restaurant Server (CRS), Maintenance Employee (CME), Kitchen Cook (CKC) and Breakfast Attendant (CBA). Training culminates in a certification exam leading to a professional designation. Learn more

Guest service is the foundation and heart of every hospitality career. That’s why AHLEI recommends Guest Service Gold® training, which inspires solid guest service skills and helps prepare trainees for the hospitality industry. This course helps trainees learn how to anticipate guest needs, deliver memorable experiences, and turn around difficult situations. Guest Service Gold options include Making Connections, Golden Opportunities and Tourism. All versions prepare students for the Certified Guest Service Professional® (CGSP) credential, earned upon successful completion of the exam. Learn more

15% discount to All PATA Members